LIC To Launch Its Fintech Arm DIVE In January 2024: Here`s Everything We Kn
19-Dec-2023
What is DIVE?
DIVE represents a comprehensive digital overhaul for LIC. It aims to streamline and digitize all customer-related operations, enhancing the overall user experience. This initiative is not just for customers but extends to stakeholders and intermediaries, ensuring a cohesive digital ecosystem.
To achieve this digital transformation, LIC has partnered with Kellton, a leader in Digital Transformation services. Kellton’s expertise will be pivotal in implementing advanced HR technologies across LIC’s vast network of over 4,000 locations.Impact and Benefits
Future Plans and Customer Focus
Phase One – Customer Acquisition: The initial focus will be on transforming the customer acquisition process, which currently operates through agents, bancassurance, and direct sales.
Customers will enjoy the convenience of accessing services from home, using just their mobile devices.
LIC is also considering the development of its fintech arm as a separate business model.
LIC’s Ongoing Digital Services? Even now, LIC offers various online services like claims settlement and premium payment. The introduction of DIVE is set to expand and enhance these digital offerings.
Chairman’s Vision LIC Chairman Siddhartha Mohanty emphasizes the goal of bringing top-class digital initiatives to all stakeholders. He highlights the focus on fintech to expand business and improve service accessibility for customers.
LIC’s Fintech Integration
LIC has already onboarded three fintech companies as corporate agents this year, indicating its commitment to digital integration.
This article LIC To Launch Its Fintech Arm DIVE In January 2024: Here`s Everything We Know About It originally appeared on Benzinga.com
Source : Benzinga India